At Ascend Viral, we believe in delivering genuine results and making sure our clients feel confident about the growth they’re seeing. That’s why we created our satisfaction guarantee. If you’re wondering what this means, here’s the simple version: if we can’t grow your account, you get your money back.

Requesting a refund is easy. Just reach out to our support team within the same month, letting us know about any concerns, and we’ll process the refund once we confirm eligibility. It’s important to note, though, that once you receive a refund or a complimentary month, future refunds or free service aren’t available. Limit one refund per user. Also, if there are any violations of Instagram’s terms or if you’ve used other growth services that could impact your account, refunds won’t apply in those cases.

Keep in mind that while our growth estimates are based on averages, results vary depending on factors like your niche, content quality, and activity. We focus on consistency, but we can’t promise specific follower counts—growth depends on a mix of elements unique to each account. And since subscriptions auto-renew, don’t forget to cancel if you’re taking a break.

With the satisfaction guarantee, we want you to feel secure and supported while you grow with us. Check out our full Terms of Service if you want all the details, but know that our commitment to your growth is what drives us!